FAQs

If you have a question that we don't answer below, call us toll free at 1.800.667.8168.

How long does it take to produce and ship an order of lapel pins?

Normal delivery is 8-10 weeks after the art approval. We do offer RUSH delivery for tight deadlines, please supply us with your event date and we’ll do everything we can to meet your deadline.

What kind of pin backing is standard?

The butterfly or military clutch is standard.

How many colours are included?

4 colours are included free of charge. A small fee will apply for each additional colour.

What is the minimum order?

The minimum order we suggest is 100 pieces. We can produce smaller quantities, please let us know your needs and we can supply you with a special quote.

Do you keep our pin design on file?

Yes, once your pins are ordered, we keep your artwork on file so you will always have access to it.

Can I see an actual sample of my pin before I go ahead with the complete order?

Samples are extremely costly and time consuming. If you have concerns and would like to go ahead with a sample, please give us a call.

Do I see what my lapel pin will look like before I buy it?

Yes, we will supply you with a coloured proof of your lapel pin for your approval. Check carefully! Once the final design is approved, any errors that have gone unnoticed will be your responsibility.

What if I don’t like the pins?

We stand by our pin lapel pins 100%. We take great pride in our ability to produce high quality products, and any major defects will be corrected at no cost to you.